Have a question? Don't hesitate to contact us.
Gone are the days of carrier pigeons and smoke signals – emailing us is the way to go! This also allows us to keep a paper trail for your issue so we can help you as best we can. We answer emails from Melbourne to Malta, so we can sometimes have some slight delays in response time（*Most emails will be replied within 1 business day）. We’re only human, so please be patient and we are working as quickly as possible to get back to you. We promise we won’t leave you on ‘read’!
Customer Service - Hours of operation:
Monday through Friday 9:00 AM to 5:00 PM
Saturday 10:00 AM to 6:00 PM
Sunday Closed.
Contact Us
If you have any questions about your order, product issues, or after-sales service, please feel free to contact us.
Customer Support:bunnykachu@hotmail.com
Complaints & Feedback:bunnykachu@szusn.com
Our support team will reply within 24 hours.
WhatsApp:+86 15623977913
For questions regarding our Shipping & Delivery click Here.
For questions regarding our Returns Policy click Here.
We also offer an extensive FAQ page found Here.
Whatsapp:
Note* Due to the low probability, your emails will be misjudged as spam by the system, so please add the official WhatsApp to ensure that your message is not missed.
